These Terms & Conditions govern your use of the aaopen platform. Please read them carefully before registering or placing any wagers. By accessing aaopen, you agree to be bound by these terms in full.
A plain-English summary of the most important points — always read the full terms below
You must be at least 21 years old to register and play on aaopen. This is a strict requirement under Philippine gaming regulations. Age verification is conducted during registration and may be requested at any time.
Each player is permitted to hold only one active aaopen account. Duplicate accounts are prohibited and may result in suspension of all associated accounts and forfeiture of any balances held therein.
All transactions are processed in Philippine Peso (₱). Deposits are credited promptly upon confirmation. Withdrawal requests are subject to identity verification and standard processing timelines as outlined in these terms.
All bonuses, promotions, and voucher credits issued by aaopen are subject to specific wagering requirements and validity periods. Bonus funds cannot be withdrawn until applicable conditions are fully met.
You are solely responsible for maintaining the confidentiality of your login credentials. aaopen will not be liable for losses resulting from unauthorised access caused by your failure to secure your account details.
Fraudulent activity, collusion, use of automated software, and any attempt to manipulate game outcomes are strictly prohibited. Violations will result in immediate account termination and forfeiture of funds.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and aaopen ("aaopen," "we," "us," or "our") governing your access to and use of the aaopen online gaming platform accessible at aaopen.net and any associated mobile applications or services (collectively, the "Platform").
By accessing the Platform, creating an account, making a deposit, or participating in any game or promotion offered by aaopen, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference.
To register and maintain an account on aaopen, you must satisfy all of the following eligibility requirements at all times:
aaopen reserves the right to request documentary proof of eligibility at any time, including but not limited to a government-issued identification card, proof of address, or proof of age. Failure to provide satisfactory documentation within a reasonable timeframe may result in account suspension or closure.
To access the full features of the aaopen Platform, you are required to create a registered account. During registration, you must provide accurate, complete, and current information as requested in the registration form. You agree to promptly update your account information if any details change.
Each individual may hold only one (1) active account on aaopen at any time. The creation of multiple accounts by the same individual — whether using different names, email addresses, payment methods, or devices — is strictly prohibited. Where duplicate accounts are identified, aaopen reserves the right to close all associated accounts and forfeit any balances, bonuses, or winnings held therein.
You are solely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any third party. Any activity conducted through your account will be deemed to have been carried out by you, and you will be held responsible for all such activity.
If you suspect that your account has been accessed without your authorisation, you must notify aaopen immediately via the contact details provided in Section 15 of these Terms. aaopen will not be liable for any losses arising from unauthorised account access where you have failed to take reasonable steps to protect your credentials.
aaopen reserves the right to decline any registration application at its sole discretion, without being required to provide a reason for such refusal.
All financial transactions on the aaopen Platform are conducted in Philippine Peso (₱ / PHP). aaopen supports deposits via the following payment channels: GCash, PayMaya, BPI Online Banking, BDO Online Banking, Metrobank Online, and Instapay-enabled bank transfers. Supported payment methods are subject to change; the current list of available methods is displayed at the point of deposit.
Deposits are credited to your aaopen account balance upon confirmation of receipt by our payment processing systems. Processing times may vary depending on the payment method used and the policies of your financial institution. aaopen is not responsible for delays caused by third-party payment providers.
You may request a withdrawal of your available account balance at any time, subject to the conditions set out in these Terms. Withdrawal requests are processed to the same payment method used for your most recent deposit, where technically feasible. aaopen reserves the right to require withdrawal via an alternative verified payment method where necessary.
Before any withdrawal is processed, aaopen may require you to complete identity verification (KYC — Know Your Customer) procedures. This may include submission of a valid government-issued photo ID, proof of address dated within the last three months, and proof of ownership of the payment method used.
aaopen may from time to time offer bonuses, promotional credits, free plays, voucher codes, and other incentives to registered players ("Promotions"). All Promotions are subject to specific terms and conditions that will be communicated at the time the Promotion is offered. In the event of any conflict between promotion-specific terms and these general Terms, the promotion-specific terms shall prevail.
Unless otherwise stated in the applicable promotion terms, the following general conditions apply to all Promotions offered by aaopen:
All games available on the aaopen Platform — including but not limited to Hip Hop Panda, Supermarket Spree, 3-Hand Casino Hold'em, Single Deck Blackjack, Space Max, and Super Keno — operate using certified Random Number Generator (RNG) technology. RNG certification ensures that game outcomes are genuinely random and not subject to manipulation by aaopen or any third party.
Each game has its own set of rules, return-to-player (RTP) percentages, and betting limits. Game-specific rules are accessible within each game interface. By participating in any game, you confirm that you have read and understood the applicable game rules.
aaopen is committed to providing a fair gaming environment. If you believe you have experienced a game error or irregularity, please contact our support team as described in Section 15.
The following conduct is strictly prohibited on the aaopen Platform. Engaging in any prohibited conduct may result in immediate account suspension or permanent termination, forfeiture of account balances and winnings, and referral to relevant law enforcement or regulatory authorities where applicable.
aaopen is committed to promoting responsible gaming practices. We recognise that for some individuals, gambling can become problematic, and we take our duty of care to players seriously. aaopen provides a range of tools to help players manage their gaming activity, including deposit limits, session time reminders, and self-exclusion options.
If you feel that your gambling is no longer recreational and is causing financial, emotional, or social harm, we strongly encourage you to make use of the responsible gaming tools available on the Platform or to seek assistance from a qualified support organisation.
For more information on responsible gaming tools and support resources, please visit our dedicated Responsible Gaming page.
All content on the aaopen Platform — including but not limited to the aaopen name and logo, website design, graphics, text, game interfaces, software, and promotional materials — is the exclusive property of aaopen or its licensors and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial recreational gaming purposes. This licence does not permit you to:
Any unauthorised use of aaopen's intellectual property may result in legal action. All rights not expressly granted in these Terms are reserved by aaopen.
To the fullest extent permitted by applicable Philippine law, aaopen, its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of winnings, loss of data, loss of goodwill, or interruption of service.
aaopen does not warrant that the Platform will be available at all times, free from errors, or free from viruses or other harmful components. The Platform is provided on an "as is" and "as available" basis. aaopen makes no representations or warranties of any kind, express or implied, regarding the operation or availability of the Platform.
In jurisdictions where limitations of liability are not permitted, aaopen's liability shall be limited to the maximum extent permitted by law. In no event shall aaopen's total aggregate liability to you exceed the total amount deposited by you into your aaopen account in the thirty (30) days immediately preceding the event giving rise to the claim.
aaopen collects, processes, and stores personal data in accordance with our Privacy Policy, which forms an integral part of these Terms. By registering on the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.
aaopen implements industry-standard security measures to protect your personal and financial data. However, no method of electronic transmission or storage is completely secure, and aaopen cannot guarantee absolute data security.
For full details on how aaopen collects, uses, stores, and protects your personal information, and your rights in relation to that data, please review our Privacy Policy.
aaopen reserves the right to amend, update, or replace these Terms at any time. Where changes are material, aaopen will endeavour to provide reasonable notice to registered players via email or a prominent notice on the Platform prior to the changes taking effect.
Your continued use of the Platform following the effective date of any amended Terms constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and may request account closure by contacting our support team.
It is your responsibility to review these Terms periodically. The date of the most recent revision is displayed at the top of this page.
These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.
In the event of any dispute arising out of or in connection with these Terms or your use of the aaopen Platform, the parties shall first attempt to resolve the matter amicably through direct communication with aaopen's support team. If the dispute cannot be resolved informally within thirty (30) days, it shall be submitted to the exclusive jurisdiction of the competent courts of the Philippines.
aaopen operates in compliance with applicable Philippine gaming regulations. Players who believe that aaopen has acted in breach of its regulatory obligations may raise a complaint with the relevant Philippine gaming regulatory authority.
If you have any questions, concerns, or complaints regarding these Terms or the aaopen Platform, please contact our support team. We aim to respond to all enquiries within two (2) business days.
Email: [email protected]
For responsible gaming support, please visit our Responsible Gaming page. For frequently asked questions, visit our FAQ page.
Now that you've reviewed our Terms & Conditions, you're all set. Join thousands of Filipino players enjoying fair, fast, and fun online gaming — just remember, you must be 21 or older to register.
21+ only. Please play responsibly. Responsible Gaming